Types of Apps

Freshsales apps are classified into three types.

  1. Freshsales App: Freshsales apps are built using the Freshworks CLI and extend the functionality of the Freshsales user portal. They can be installed from Freshworks Marketplace. To submit a Freshsales app, see Freshsales Apps.

  2. Custom App: These Freshsales apps are created for specific customer requirements and are available only to that customer. Custom apps are not subject to review and are available for installation once they are submitted. To submit a custom app to Freshsales, see Custom Apps.

  3. External App: External apps integrate Freshsales functionality in a third-party product using Freshsales APIs. They are listed in Freshsales Marketplace, but are installed from the third-party product. To submit an External app, see External Apps.

Note: In order to submit your app, you will need a Freshsales account. Click SIGN UP to create an account.